Position Summary

Major Responsibilities

• Serves as the primary HR advisor for all Vancouver based employees on HR matters; provides timely, confidential support and practical problem-solving.
• Manages employee relation issues including complex cases (performance improvement plans, disciplinary matters, separations), coaching managers on resolution and documentation.
• Proactively manages performance concerns and advises managers on coaching and development strategies to support employee growth.
• Ensures compliance with federal regulations, corporate policies and processes; stays current on employment law changes (e.g., BC Employment Standards Act)
• Coaches managers on the full life-cycle management strategies from recruitment, learning and development, succession planning to offboarding.
• Develops, maintains and consistently applies all local HR documentation including policies, templates and job descriptions.
• Maintenance of personnel files and ensuring all required documentation is on file.

• Leads local recruitment strategy to attract and retain talent; manages all recruitment activities including advertising, candidate screening, interviews, assessments, offers and pre-employment checks in line with global templates.
• Coaches hiring managers on candidate selection best practices and organizational fit assessment.
• Proactively manages vendor relationships and recruitment costs; consistently delivers satisfactory recruitment lead times
• Proactively keeps recruitment costs to a minimum and looks to promote internal talent, wherever possible.
• Conducts new hire onboarding sessions to ensuring Seapeak standards are adhered to.
• Ensures training requirements are identified, documented and completed; oversees probationary reviews and onboarding feedback surveys.

• Talent Management, Development, and Engagement
• Champions the annual performance management program by coaching employees and managers through meaningful performance discussions and facilitating training sessions
• Encourages managers and employees to provide real-time and continuous feedback rather than reserving this for mid-year and end of year reviews.
• Engages with employees and managers to identify career progression opportunities and proactively manage performance concerns.
• Develops and delivers enterprise-level manager training and leadership development programs; designs curriculum aligned to organizational competencies and facilitates sessions.
• Identifies high-potential talent and flight-risk employees using data-driven insights; develops targeted retention and development strategies.
• Leads the Vancouver office admin team (HR& Office Coordinator and Office Services Assistant) to drive employee engagement initiatives and maintain organizational culture and morale.

• Manages bi-weekly payroll for Vancouver office ensuring accurate processing while complying with federal, provincial and local regulations; produces annual payroll reports (T4s, tax filings).
• Demonstrates a deep knowledge of the local tax regime in troubleshooting any payroll or benefit related queries whether from an employee or employer perspective.  For example, management of the SRBP.
• Proactively identifies opportunities to optimize employee benefits; ensures competitive market positioning and cost-effective benefit design.
• Assists Director, Human Resources with administration of annual merit program and short-term incentive program in the HCM.

• HR Technology and Analytics
• Maintains the existing Power BI HR analytics modules to support data-driven decision-making; uses HR data on turnover, hiring, retention, and performance to identify trends and recommend solutions to senior leadership.
• Explores and evaluates new HR analytics and people data solutions to enhance reporting and decision-making capabilities; identifies opportunities to improve HR processes and system functionality.
• Identifies and adopts AI-powered tools and automation to streamline HR operations and increase efficiency.

• Contributes to global HR initiatives, systems and process improvement; ensures local operations align with global standards and best practices.
• Participates in local audits and prepares any necessary reports.
• Chairs the global CSR committee and produces the quarterly report.
• Collaborates on ESG-related people initiatives.
• Oversees the local approach to workplace flexibility and ensures appropriate balance and compliance.
• Supports other HR projects and business initiatives as needed.

Requirements (Knowledge, Skills & Abilities)

• University Degree or Diploma in Human Resources.
• Minimum of 5 years’ HR experience in a generalist capacity including demonstratable knowledge of payroll processing.
• Excellent written and verbal communication skills (preferably with experience of report and policy writing)
• Excellent human relations, customer service, and interpersonal skills.
• Ability to develop strong working relationships and partnerships.
• Strong organizational and project management skills; ability to manage multiple competing priorities.
• Ability to work well both independently as well as part of a team.
• Take initiative and has a willingness to take on additional responsibilities and drive improvements.
• Able to manage confidential matters in a discreet manner.
• Technically savvy with expert level computer skills, including but not limited to: Microsoft Office including Word, Excel, PowerPoint, Outlook, and SharePoint.  
• Experience working with an ATS and/or HCM.
• Comfortable with data analysis and translating HR metrics into strategic recommendations.
• Adaptability and comfort navigating complex organizational dynamics and diverse leadership styles.

• Target Annual Bonus Plan
• 17 vacation days, growing to 30 days with service, plus statutory holidays
• 100% company paid benefits for employee and direct dependents includes extended health, dental, vision, group life insurance, AD&D, STD and LTD 
• Health Care Spending Account of CAD750 / year
• Global Medical Assistance
• Employee Assistance Program
• Flexible Spending Allowance CAD 1,500/year
• Hybrid working. During your probationary period, you will be expected to work on-site full-time. After successfully completing your probation, you may work from home up to two (2) days per week, subject to business needs and company policy.